Monday, July 25, 2011

Web Folders / Web disk / WebDAV problems on Windows 7

If you’re using Windows 7 and you encounter problems in using web folders or web disks (or more technically known as Windows Web Client or WEBDAV) how do you fix it?

Ever since the launch of Windows 7, I’ve been asked this question several times. Many people have already reported to me that they’re experiencing connection and setup problems for web folders or web disks (also called web client or WebDAV) .

I personally have Windows 7 64-bit in one of my PCs and I’m also having problems using web folders. Whenever I try to setup a web folder by “adding a network location” or “map a network drive” through My Computer, I’m given an error saying that either “The folder you entered does not appear to be valid. Please choose another” or “Windows cannot access… Check the spelling of the name. Otherwise, there might be…”. These errors appear whether I’m using SSL or non-SSL.

Web Folders Web disk problems WEBDAV Windows 7 graphic01

Your problem on Web folders or the WebDAV client in Windows 7 32-bit or 64-bit may be a little different, but I’m guessing that what you’re experiencing falls under these two main categories:

1. Connection to a web folder or web disk cannot be established.

Whenever you try to setup a web folder or web disk (whether it is through “add a network location”, “map a network drive”, through the “net use” command, or any other method), it fails.

2. You can establish or setup a web folder but can only view contents.

Here, you can setup a web folder but you can only browse the root folder. When you try to open a folder or transfer a file to it, you won’t be able to.

What to do

This problem on web folders was also present on Windows Vista but it was easily resolved when Microsoft released a hotfix for it – Software Update for Web Folders (KB907306). I thought Windows 7 won’t encounter this kind of issue, but I guess it was just expecting too much.

To cut the long story short, I’ve tried to resolve the Web Folder problem of Windows 7 myself and have also sought help from other people as well. I’ve tried several solutions some of which are: using the update above, modifying registry settings (by modifying how the web client accepts Basic Authentication or by adding the “AuthForwardServerList” registry key), or by using different “net use” commands – all to no avail.

So to be able to setup or use web folders in Windows 7, we would be using a web folder or web client software until Microsoft fixes the problem.

BitKinex Web folder software

I’ve tested several free web folder software and found BitKinex to be the best so far. First of all is it’s completely free – it was once paid software but is now freeware. It’s very easy to use and work both for Windows 7 32-bit and 64-bit. Bitkinex can be downloaded from their official website or from

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You can also just drag and drop files from your PC to the BitKinex window to copy files to your server or online storage (similar to windows explorer drag and drop functionality).

Bitkinex Web folders for Windows 7 graphic03
Just drag and drop files to the middle pane window (once you’ve chosen the correct folder on the left pane explorer window) to copy files to your server or online storage.

Setting up the web folder or WebDAV connection in BitKinex is easy as well. Once you’ve finished installation, it will automatically direct you to its network setup wizard – which would help you configure the application so it can have access to the Internet.

Once network setup is complete, it would ask you if you want to configure a WebDAV or FTP connection next. I suggest you DON’T click “yes” as it will direct you to another configuration wizard which doesn’t really properly configure the connection.

Web Folders Web disk problems WEBDAV Windows 7 graphic05

You could manually set-up a WebDAV or web folder connection in the BitKinex window by right-clicking Http/WebDAV then choosing New then Http/WebDAV.

Web Folders Web disk problems WEBDAV Windows 7 graphic06

You would then need to type a name for the connection. Once you’ve specified a name and pressed the “Enter” key, a new window would appear for you to specify the connection details.

After this, just double-click the newly created connection to connect to your server or online storage and start using WebDAV or web folders in Windows 7!

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